What should I expect in therapy?

Your first few sessions will focus on addressing why you came to therapy and what circumstances in your life history may have affected your current situation. We want you to be comfortable in this space, so we encourage you to take your time in sharing your stories with us, and outlining goals that you want to achieve. Your therapist will offer you support, guidance on ways we can work to reach your goals together, and encourage your input every step of the way!

how will i know i’m making progress?

Progress looks different for everyone, and we believe that this often cannot be quantified. We work with you to outline goals early into your sessions, and will consistently reflect on strides you have been making and offer insights and interventions to help you improve. No matter what, we believe in meeting you where you are at.

how do i know afterglow is right for my needs?

Every potential new client will receive a 15-minute free consultation with a member of our clinical team. During that time we will assess your needs and goals, style and approach to therapy, and insurance and scheduling plans to make sure that we are aligned and able to work together. Should we feel that your needs may be addressed more suitably outside of our practice, we are happy to provide some outside referrals at the time of your consultation.

how long are therapy sessions?

Each therapy session is 50-55 minutes. Starting out, you will be asked to meet with your therapist on a weekly basis, but sessions can be tailored to meet a frequency that works best for you. Should you need extended time during times of increased distress, you can talk to your clinician directly about increased frequency or length of visits.

do you take my insurance?

We are currently in-network with Aetna, BCBS PPO and Blue Choice PPO plans. Please note we are not in-network with any Medicaid/Medicare-associated plans, including Aetna Better Health. Please visit our Insurance and Fees section for more details.

do you ACCEPT CLIENTS WITHOUT INSURANCE?

We do accept out-of-pocket payments for sessions. We also are happy to provide superbills to clients who have insurance that we are considered out-of-network with, so you can submit claims on your own for reimbursement. We encourage you to discuss this with your insurance provider before starting sessions to familiarize yourself with the process that they require.

We also have a limited number of sliding scale appointments available for clients without insurance or looking for more affordable therapy options due to financial hardship or other factors. During your initial consultation we will discuss and agree on a rate that may be comfortable for you.

do you provide therapy for children?

We currently only accept patients over the age of 17.

are you seeing clients in person?

Currently we are seeing clients solely through our secure, online teletherapy platform. We do not have any current or near future plans to resume in-person services.

What if i need to cancel or reschedule?

Appointments can be cancelled or rescheduled by directly contacting your therapist. Please note that any appointment that is not cancelled or rescheduled with a minimum of 24hr notice will be subject to a $75 fee. Note that should you arrive more than 15 minutes late to session, without any notice or contact with your provider prior, this fee will also be applied to that session.

what are your business hours?

Please contact your therapist directly for their availability for appointments. For online inquiries and free consultations, we are available Monday - Friday from 8:00am - 5:00pm Central. See our Contact section for more information.